Home / TERMS AND CONDITIONS
TERMS AND CONDITIONS
SHIPPING
All packages are processed for shipping within 1-2 business days of your purchase. Shipping Domestic: $13 via USPS Retail Ground Shipping. Estimated delivery is to be used as a guide only.
Delays are not the responsibility of shanadenewyork.com . We do not ship to P.O. Boxes. All separate orders must be shipped individually and cannot be combined, even if the purchaser has made both orders.
INTERNATIONAL ORDERS
At this time, we're only serving domestic orders shipping within the United States.
TRACKING
Once your order is processed, our system will send a shipping conformation email including courier service along with tracking number.
RETURNS AND EXCHANGE
shanadenewyork.com does not offer exchanges or returns on any product. All sales are final. Before you place your order, please confirm that all your information, including your shipping address, name, phone number, credit card information and fragrance selection is correct; we are not responsible for incorrect address, updating your address, changing the order once an order has been placed. If an error is made during shipment on our end, we will fix it. :)
​
DISCLAIMER
shanadefragrances.com is not responsible for service or repairs to any equipment in use or connection of shanadefragrances.com
​​
CONTACT US
For any questions, status of order or problems with placing your order, please contact SHANADE customer service team at: info@shanadefragrances.com
​​
